Our experienced communications services team helps maximize your investment in collaborative communications. Services range from communications initial planning and design, to seamless implementation, to integration and ongoing optimization. We help you use communications to minimize risk, enable people, and deliver a differentiated customer experience.
•Contact Center Optimization
•Data Networking Design Services
•Network Readiness Assessment
•Performance Monitoring and Stress Testing
•Security Assurance Services
•Solution Architecture Services
•Advanced Software Applications
•Customer Engagement Transformation
•SIP Transformation Services
•Cloud Transformation Services
Enterprise Cloud and Managed Services
Rely on DVX for the expertise and resources to manage part or all of your communications infrastructure and applications. We provide managed services for unified communications, contact centers, data, and video. And we can manage your existing infrastructure as well as help you plan and facilitate a technology transformation, including Avaya Private , Hybrid and Public cloud solutions.
•Powered by Avaya Enterprise Cloud
•Unified Communications Managed Services
•Video Managed Services
•Contact Center Managed Services
•Data Networking Managed Services
Our Support Services
DVX's proactive, preventative monitoring of system performance and the ability to quickly find and fix problems help keep your communications running optimally. Remote diagnostics and resolutions help us rapidly (usually within minutes) resolve potential problems, saving time and reducing the risk of an outage. DVX offers every level of support for communications solutions with both niche and end-to-end services, available nationally.
•Our Support Advantage
Includes Voice, Video, Networking, Data, Carrier Services, Misc. [i.e. paging, fax services etc.]
•IP Office Support Services